Concerns, Complaints & Feedback
At Leading Lives, we welcome your feedback and want everyone to feel confident raising concerns or making a complaint.
Your views help us improve our services and support. Thank you for helping us make our services better.
Our complaints procedure has been co-produced with disabled people who use our services, family carers and Leading Lives employees.
Click the picture to the right to see our promises to you.
To Talk To Someone
If you prefer to speak with someone about a serious concern or complaint, please contact either: Boo Dendy (Business Development Manager) 07717 302626 or Helen Herbert (Director of Operations) 07860 748376.
Or email info@leadinglives.org.uk
